Privacy Policy

Last Updated: June 18, 2026

This Privacy Policy describes how ABC Certified Server Training (“Company,” “we,” “our,” or “us”) collects, uses, and shares personal information when you use our website and training platform (the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Business/employer information
  • Billing information
  • Account login credentials
  • Server ID Number
  • Training progress and certification records
  • Additional data required to provide our services

Automatically Collected Information

When you use the platform we may collect:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Training activity
  • Login timestamps

Payment Information

Payments may be processed by third-party payment providers. We do not store full credit card numbers.

How We Use Your Information

We use personal information to:

  • Provide access to training courses
  • Customize and issue digital badges
  • Process payments
  • Track course progress and certification
  • Provide customer support
  • Improve the platform
  • Communicate with users
  • Comply with legal obligations
  • Prevent fraud and misuse

Sharing of Information

We may share information with:

  • Payment processors
  • Hosting providers
  • Learning management system providers
  • Digital badge system providers
  • Analytics providers
  • Government or regulatory authorities when legally required

We do not sell personal information in the traditional sense.

Digital Badges

When you purchase a digital badge product from us:

Employer and Group Training Data Tracking

When an employer or organization purchases group training seats on our platform, a designated Group Leader is assigned administrative access. To monitor compliance and course completion, the Group Leader can track employee data, including module progress, course completion status, quiz scores, and certificate generation dates. By enrolling through an employer-provided access code, you acknowledge that this progress data will be shared with your employer.

Cookie Policy

Please review our Cookie Policy for details on how we use cookies and how you can manage your cookie settings.

California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

  • Request access to personal information
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Know what categories of information are collected
  • Opt-out of certain data sharing practices

To exercise these rights, contact us.

Data Retention

We retain personal information only as long as necessary to:

  • provide the Services
  • maintain certification records
  • comply with legal obligations
  • resolve disputes

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.

Children’s Privacy

The Services are not intended for individuals under 18 years of age.

Contact Information

For privacy inquiries:

ABC Certified Server Training
Site: https://certifiedservertraining.com/
Contact: https://certifiedservertraining.com/help-center